Why do you need insurance? Because the unexpected sometimes happens. If you're burgled, insurance can pay for you to replace the things that were taken. If you need medical treatment, it can pay for private healthcare, and replace some of your income if you can't work. If you die, insurance can pay a lump sum to the family you leave behind.

In this section, we explain how insurance works, the main things you can insure, and things to think about to help you decide whether you need insurance. There are lots of different types of insurance available and it can be confusing. We can't tell you what to buy or where to buy it from, but we can help you think about your needs and ask the right questions. Alternatively, you can get a free copy of our Insurance booklet. You can download or order it online – see Publications.

See Jargon made clear for an explanation of some key words and phrases you may come across.